1300 613 210

Social media & online presence searches

Find the public profiles. Understand the connections.

A name, username or known profile can be a starting point. We research relevant publicly accessible social media and online information, cross-check potential matches and explain what the findings do and do not establish.

Start with a short enquiry. We assess suitability and agree the scope and price before payment.

Call 1300 613 210
Illustrative researcher reviewing fictional public social profiles

Does this feel familiar?

A public profile is a lead, not the whole story.

A public account or post may matter, but a familiar name or photo does not prove who is behind it.

What we can clarify

We compare available public details, preserve relevant sources and explain possible matches separately from supported links.

Ask about a social media search

Your first message can be brief. Choose how we can reply safely. We will explain whether this service fits before asking for documents or payment.

Looking for your own online profiles?

When this may help

  • You want to identify public accounts that may relate to a known person or business.
  • You need to check inconsistencies between an online profile and the information you have been given.
  • You or your solicitor need a focused review of public posts relevant to an agreed enquiry.
  • You want help documenting suspected impersonation of your own identity or business.

What you receive

  • An agreed research question and platform scope before work begins
  • Searches using supplied names, usernames and known public profile links
  • Cross-checking of relevant account details, with potential matches clearly distinguished from confirmed information
  • A written findings summary with source links, capture dates, relevant permitted screenshots and important limitations

A considered approach

We review publicly accessible material and do not bypass privacy settings, impersonate users or access private messages. A similar name, image or username is not proof that an account belongs to someone. Results depend on available information and platform access. Searches are assessed for suitability before acceptance.

We agree the scope and price before work. Additional enquiries require your approval.

Looking for your own profiles?

If your goal is to identify old or active accounts connected to your own details, see our online profile search and removal assistance. It starts with one authorised identifier and treats any removal work as a separate agreed service.

Your starting options

Compare the scope before choosing a check.

Social Media Search

A focused search for relevant public profiles and online activity.

Assessment required

  • One person or business with sufficient identifying details
  • Search across up to three agreed social platforms
  • Review of up to ten relevant publicly accessible profiles or posts
  • Written findings with source links, capture dates and match uncertainty

$199including GST

Subject to agreed scope

View package

Online Identity Review

Cross-check the identity behind the profile.

Desktop investigation

  • One claimed identity
  • Up to three supplied public profile links and images
  • Cross-reference visible identity inconsistencies
  • Evidence references and a written explanation

$149including GST

Subject to agreed scope

View package

Your enquiry is assessed before an invitation to complete your brief. Scope and price are agreed before payment.

Compare all packages Understand the total cost Is an investigator the right next step?

What to prepare

Identify the question and any known public usernames or profile links. Explain the source of your information and any uncertainty. Do not send passwords or private messages obtained without authority.

Agree the scope before payment

Agree the person or business, platforms and material to be reviewed. The report distinguishes supported profile links from possible matches. Public material may be incomplete, old or unavailable.

Understand what social media research can establish

Before you decide

Answers to the questions that shape your brief.

Can you find social profiles from a name or username?

A name, username or known public profile can support a search. We compare available details before reporting a possible connection. A matching name or photograph alone does not establish that an account belongs to the person.

Can you read private messages or deleted posts?

No. This service does not bypass account privacy, access private messages or promise recovery of deleted content. Research is limited to material lawfully available within the agreed scope.

What will the social media report include?

The agreed findings summary includes relevant source links, capture dates, permitted screenshots and limitations. It distinguishes supported information from possible matches and explains what public activity does not establish.

How is this different from a background review?

A social media search focuses on public profiles and online activity. A background review addresses a broader agreed set of identity, professional or business claims. We can help choose the narrower service that answers your question.

  1. Choose your starting point.

    Explore the checks or speak with us about the question you need answered.

  2. Agree the right scope.

    Every enquiry receives a personal assessment. If suitable, we send a single-use invitation for your brief and documents.

  3. Confirm your brief and price.

    Complete your brief and uploads. We then confirm the scope and total for your approval before payment through your portal.

  4. Understand the findings.

    Receive clear reporting that explains the evidence, uncertainty and limits.

Ready to clarify the question?

A short, private enquiry is enough to start. We will check suitability and explain the next step.

Call 1300 613 210Confidential enquiry